TERMS & CONDITIONS

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

Our wool coats, jackets and scarves are stitched and made- by- order specially for you. Please make sure to order correct size, colors or fit. Please feel free to contact us with any questions. We are happy to answer to make sure you recieve the right product. 

Our lead time is 1-3 weeks from order placed. We make many of the garments by order, to save overproduction and to be able to offer a variety of colors and costum options. We only take return on made- by- order, if delivery is not according to order or our standard. Please contact us for further information. 

We guarantee all our garments are made by a team of experiences artisans who take great pride in their work with the utmost attention to quality and detail. 

By placing an order at ESP-oslo.no you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Lillunn for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.


PAYMENT

All personal information you provide us with or that we obtain will be handled by us as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalogue to you. The information you provide is only available to us and Tictail, and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request us to delete or correct the information held about you.


LOCAL TAXES

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.


ADDITIONAL INFORMATION

We reserve the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, we have the right to cancel the order and refund any amount paid in the best way. We shall also notify the customer of equivalent replacement products if available.